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Privacy Policy

Basmat Tafaoul Medical Complex protects your personal data when you use this website or request an appointment.

Last updated: 2026

What we collect

When you book or contact us, we may collect your name, mobile number, requested service, and brief notes to arrange the visit. We do not ask for detailed medical history through the public forms.

How we use information

We use this information to confirm appointments, reach you by phone or WhatsApp, and coordinate care within the complex. We do not use your details for marketing without your consent.

Sharing with others

We do not share your data with third parties without explicit consent, except where required by law or to protect your safety under applicable regulations in the Kingdom of Saudi Arabia.

Storage and access

Information is kept only as needed to manage the appointment and care, with access limited to the relevant team. We treat data with the confidentiality expected of mental health services.

Your rights

You may request access, correction, or deletion of your information through the contact page. We will respond as soon as possible, subject to legal and medical-record obligations.

Questions about your data?

Our team can explain how we handle your information and help with correction or deletion requests.